Did you forget your Cloud Control Center Username or Password? Not to worry. Follow this procedure to reset it.
Option 1 - Password Reset
You can easily reset your password using the Forgot Password functionality built into Cloud Control Center
1. Go to the login page for Cloud Control Center and select Forgot Password?
2. Provide the email address registered to the account and select Submit.
3. If the email provided is correct, you will receive an email with your username and a new temporary Password.
Option 2 - Re-issue the account
If an admin has access to Cloud Control Center, they can log in and re-issue the account and set a new temporary password.
2. Now create a new account by selecting Add User, fill out all the mandatory fields and hit Create.
You can also edit your own user after you have access to Cloud Control Center to set your password.
By default, Cloud Control Center will lock an account out for 60 minutes after 5 consecutive failed login attempts. These values can be adjusted by navigating to Administration > Settings > Account Lockout Policy as shown below: